Susan Walter
a month ago
Fast & Great Service❤️
Johnny Gomez
a month ago
Jimmy was great. Cool and steady, really listened to our needs and what we wanted to accomplish and ((BAMM)) he made it happen! Thank you "Manager" and Austin for completing the job. Great team work!
Paul Bartnik
a month ago
Mike made us a great deal and Devin got us in and out very quickly. Very pleased with this dealership. Great experience.
Santiago Alvarez
a month ago
It was my first time using this please to do my truck service and the experience was amazing. Since we arrived to the place the team came out and gave us a warm welcome. This is amazing.! Also our service representative Brett Maddox is an incredible person and has a wonderful customer service. He is very kind and friendly. It was a wonderful experience.! Thanks so much 🤝🤝🙏🙏🙏
Evelyn
a week ago
I recently purchased a 2024 Hyandai Sonata that was advertised online at this dealership and I must say I truly enjoyed the experience. The customer service is great, they were very informative and helpful on asking the needs I was looking for in a vehicle as well as the extras that came along in the process of purchasing the vehicle. Don and Ev are exceptional representatives on how to treat a personal. I will be letting family/friends know to stop by this dealership for their future car needs.
Samantha Cramer
a week ago
Was in and out quick! Staff were super friendly, Joe is the best! Will definitely be back.
Raymond Teegarden
a week ago
Work was done well and on time. Everyone I talked to was very pleasant. You have an excellent business! 👍👍
Antoinette Griffin
a month ago
We brought our vehicle in for several recall items and service, and the experience was very positive. The service team was friendly, communicative, and kept us updated every step of the way. We also appreciated being provided a loaner, which helped keep everything convenient. The only small disappointment was that the loaner wasn’t comparable to our Grand Wagoneer, which was something we were told to expect at purchase. Even so, the overall service was smooth and professional, and we truly value the care the team puts into their work.
Walter Lancaster
10 hours ago
Purchased a Wrangler here a couple of years ago because they offered a much fairer price than another dealer in the area. Glad I did. Their service department is top notch and everyone there is warm and welcoming. Nice to go someplace that values their customers and understands customer service.
michelle cavallaro
2 days ago
Earlier today my husband were shopping for a Jeep. We found a 2023 gladiator that was different and we liked. The vehicle was not even on their inventory. We dealt with a very sweet young salesman, David Steven's. The best part of this experience was this meek, humble, and kind young man. Unfortunately, we couldn't make a deal with the manager. I would say if I do go buy another vehicle, I will definitely seek David out! If you go to this dealer, ask for David.
Adrionna Chapman
2 days ago
I had the most amazing, smoothest experience buying a car with this dealership! Special Shoutouts to Bill (General Manager) Quentin (Sales) and Eve (Finance) 🎉🎉🎉 for helping my husband and I find my dream SUV. Would Recommend this dealership 1000%✔️.
Knights Basketball
2 weeks ago
Travis is great love this place
D Guilford
2 weeks ago
I had an excellent experience with Cleveland. Would highly recommend if purchasing at Shottenkirk Canton
Ken Smith
2 weeks ago
Been here a couple of times now with a wagoneer purchased out of state. Both time they have gotten me in without an appointment and got me out quick. Not a bad experience either time.
James Green
3 weeks ago
Great service. Fast repairs
Debie Guthman
3 weeks ago
I've had issues with the sales team in the past but the service team is amazing.
Rene Serrato
Edited 4 weeks ago
I took my Jeep Wrangler to Shottenkirk Jeep and Jess provided me with a great experience…. from the moment I dropped the car, through the repairs and the pick up, she was on top of everything and kept me informed along the way. Her charming personality and professionalism has earned my business, and I will definitely be recommending her dealership to friends and family!
M Paquette
Edited a month ago
Excellent service from start to finish - Jes has been top notch on communication/follow up / and completion!
Steven Wilson
Edited a week ago
Working with Brett was nothing but superb! He kept me informed throughout the whole process, to include time frame, in any changes in price, and most importantly, what he, and Shottenkirk could do to help with working on a financial plan. Brett was hands down one of the most respectful and customer focused individuals that I have interacted with in a very long time. If you need help with setting up service, Brett is the man to work with! Steven
Jeff Simmons
Edited 3 weeks ago
I was actually referred to the dealership and everyone from the front office people when you first walk in to the service technicians, sales professionals, and leadership. They are all world class. Not only will I buy all of my vehicles from here. I will refer anyone that I know in the market for a new vehicle And I only do this based on how well I was taken care of. Thank you so much to the staff I felt like family from day one. it’s refreshing to come into a dealership and not feel pressured but instead feel like you are an immediate part of the family. Keep it up.!!!!!
