I bought a previously owned Ram pickup from Shottenkirk three weeks ago. Don "Bear" Gatlin was my sales pro and he was awesome. You won't be getting a "GREAT" deal on a pickup truck these days, but I got a good, fair deal and the service was outstanding. The day after I brought my new truck home I discovered the right front tire was almost 30 psi low. I took it back to Shottenkirk and they discovered the air leak was in the wheel, not the tire. They were unable to find a matching replacement wheel ...
Duck was great to do business with! He made the whole process easy!
Dealing with Duck was awesome 😎
My salesman Joe was incredibly helpful in getting the exact car I wanted. I traded in my 2017 Jeep Grand Cherokee Overland to get a 2023 Overland. There was not one on the lot with the color I wanted - Baltic Gray. The sales, finance and management all worked together and found the exact car I wanted. They took the time to show me all the new applications in the car and how the new car functioned. I would recommend my family and friends to Shottenkirk - Canton, GA I would re
Best Customer Service you’ll find ANYWHERE.
They have a very good service department and thier service managers are very knowledgeable
We had the best experience with David!! He helped us get the best deal possible for my dream car. He was knowledgeable, helpful, and informative. Ask for him!!
Ask for David! He was great and got us the deal we wanted!
I tried harder to make our relationship work out, but my husband didn't seem to care. and he broke up with me. I was confused and did not know what to do again, rather i got in contact with OJO , He did a love charm that made my husband come back to me, We are now very much happy with ourselves.OJO makes him realize how much we love and need each other, This man is for REAL and for good. He can also help you to fix your broken relationship. His Facebook page : https://www.facebook.com/Dr-ojo-spell-love-spell-102571918576587/
No pressure to buy or look at a vehicle you weren't interested in, no haggle over price
Always pleased with service Mike Stewart service rep always a pleasure
Cameron, Macon and Griffin were excellent. We bought 2 Wranglers in a week! Unfortunately, we wore poor Cameron out!!!!
Scott "Duck" Williams worked tirelessly to get my daughter in a brand new vehicle! He is very caring and LISTENS to his buyers, which is very important to us!
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I just want to say that Donte & Kane went above and beyond to take care of us. I probably wasn’t always the easiest to deal with at times either lol! They are some really awesome guys!
I found myself a reluctant car shopper through a series events that necessitated my passing down my beloved 2005 Camry to my daughter. I had several terrible experiences with some dishonest dealers that expected this blonde single female to be easily taken advantage. My experience with Scott D Williams (aka Duck) was what car buying should be. The whole team at Shottenkirk (shout out to Moriah and Griffin!) that I encountered was delightful! Duck listened to me! And then he helped me find the best car for what I wanted and needed within the budget I wanted to work. AND it ...
The best experience possible! I worked with the amazing Scott “Duck” Williams. I showed up pretty stressed from having encountered sleazy dishonest dealers before someone referred me to Duck. The whole team at this dealership was fantastic. I feel like everyone there genuinely just wanted to help me find the best car within the parameters that I was looking. I highly recommend! Especially if you were a single female doing this on your own! So many dealerships and salesman operate differently! I am so appreciative to Duck and his team for the great car and the whole experience!
We had a great experience with Shottenkirk on the purchase of my Daughter’s new car. We got hooked up with Duck Willams. He made the whole process simple. We live about 6 hrs from dealership and never had to step foot in the dealership. They delivered to the front door signed paperwork and our kitchen table. If you are looking for a new or used vehicle call Duck and tell him I sent you.
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Fantastic dealership! I highly recommend them to anyone that’s in the market for a new vehicle! Their professionalism and customer service is second to none! If your looking for a top notch sales guy see Cory Simms and Bill Harrell fir finance. I can’t say enough great things about those two gentlemen! Those two have won my business as long as I’m driving!
Beautiful Dealership, Wonderful and Helpful Staff, and the Largest Selection of New and Preowned Vehicles in the Area!
Service Dept went above and beyond to handle appointment !
We got off to a difficult start due to a misunderstanding on both parts. General Manager Michael Herron got directly involved and not only solved the problem but was able to make the deal better for me. He was concerned and listened to my side before coming up with a better solution. His honesty and integrity say a lot about this dealer. My daughter now has a cold weather Jeep for her new adventures in life. I will certainly consider this dealership for future purchases. Thanks for caring about your business and customers.
Very hard working group of people! They do their best to take care of you. Great customer service has attracted a lot of customers so time to hire more staff in the service department! Been going there for nearly a decade and will continue to do so.
Service is fair, they will let you pay for warranty items if you aren't watching. It took 2 months to repair my car, 30 minutes to do the job 2 months awaiting parts. I long for the days when it was cherokee cdj, the service staff evidently has a revolving door, they don't stay long.
Great experience with them . Was treated with the must up respect. No hassle to anything . This was the smoothest purchase of a new car I have ever done . Everyone there was super nice and friendly.
Very knowledgeable staff very friendly. Fair prices Ace was awesome.
DZ is the man! I’ve bought many vehicles from him over the last few years and he always does me right!
Andrew and Billy at Shottenkirk Chrysler Dodge Jeep Ram were so amazingly helpful in the recent purchase of a used car!! Andrew found me an awesome car! The hospitality at this place is off the charts!! I thoroughly enjoyed the process!! Andrew went way above and beyond his duty to make sure I was comfortable with all the features of my newly purchased car, which I appreciated so much!!
I recommend to go see Mario he is by far the best sells agent there he helped us find the right car im glad it went fast and easy best experience Customer service was top notch Once again go se Mario
Mario Ramirez will find your dream car and make the process smoothly!!! Highly recommend him!!!
Andrew is by far the best sales person, he’s very caring! He’s extremely knowledgeable and wants to make sure you’re well taken care of! Albert is the absolute best finance director! They definitely care about people at this dealership!!
Andrew Hodgins is the best!! He gets to know his customers and is wise beyond his years. Albert is the best finance director. They value and give awesome customer service.
This dealership has a wide variety of vehicles to pick from but I never felt overwhelmed thanks to the phenomenal salesman mario! He has what many other salesman lack which is presentation and a contagious attitude!
This dealership is of top quality; from the cars to the amazing salesmen, but there is no other salesman like Mario Ramirez. He is a hard worker and a great man that will treat you right. Mario will give you the best offers, recommendations, and deals that’ll suit your needs. So with that being said, I definitely recommend you to go straight to Mario Ramirez for the best guidance and service.
Definitely one of the best experiences I have had at any dealer. That is thanks to Mario Ramirez who made my experience a 10/10. He was very knowledgeable and he made the whole process enjoyable. I would say he is the best of the best.
As we all know buying a car can be a stressful and long process, but not at Shottenkirk! Especially thanks to Mario Ramirez. He was there to greet me as soon as arrived and made my first time buying a vehicle a great experience. He knew what he was talking about and was able to get me an amazing deal! It was a quick and easy and before I realized it, I was already driving out with my new vehicle. I would definitely recommend Mario Ramirez!
I’ve never been treated with such hospitality, generosity and welcoming spirit like I did at shottenkrik dealership. They possess an excellent customer service. And brilliant sells men such as Mr. Mario ramirez whom treated me with up most respect. I would 10/10 recommended this dealerships for any new time buyers in search of the right guidance.
Great dealership found my dream whip of course it couldn’t have been done without the best salesman Mario!
My experience in this great dealership was AMAZING and especially with a GREAT salesman like Mario. I would definitely recommend him!!
The experience in this dealer is absolutely the best! I would 100% recommend it and also Mario as the sales person to help you in every step of the way!!
I bought a Mercedes SLC in December for my birthday and Andrew Olsen was my salesperson. I had been looking for a two seater convertible and he alerted me when it was on the lot!!! He was wonderful. He was patient, informed and kind. He made sure I was comfortable during the whole process and even provided me with a drink. Above and beyond!!! Great customer service!
great service and sales staff
Bear and Mike got me in exactly what I wanted with a 2022 Ram 2500 Laramie. I couldn't be happier with the sale and service provided and would definitely recommend 👌
MARIO RAMIREZ for sure is THE most professional & customer oriented gentlemen you have on site! Let me tell you. HE GETS THINGS DONE FAST & THE RIGHT WAY. EVERYONE has to see Mario to have make you feel welcome & appreciated as a customer!!!
I was on the lookout for a crossover to accommodate my large pups. Bernard and Henry teamed up to find me a beautiful gently used 2020 Nissan Rogue. I encountered a huge hurdle the same day I took it for an extended test drive. After learning about my challenge, they partnered with their sales manager and got the price adjusted so I could keep the car and not be stretched too far. My window tinting and tire treatment are scheduled for tomorrow as icing on the cake. Overall, a great experience. Thanks, guys!
I wish my local dealership service department Your guys handle my problem very well everything I witnessed while I was there was handled professionally management should be very proud of your service advisers
Mario was great from start to finish! Best car buying experience I’ve ever had
The svc advisors here are very helpful. They keep customer informed through process. My repairs have been thorough.
There is no better sales Rep than Duck! Trust me. Not only does he want you to be happy but he loves to give back. Does not get better than this!! Also shout out to service department for taking care of me.
I want to thank Mario Ramirez for all of his hard work to help us to get our jeep that we loved. If you are trying to get a vehicle I will recommend you talk to him and he will put a smile on your face. Thank you so much Mr. Ramirez you are the best!!
Recently worked with Scott "Duck" Williams purchasing my new Jeep! He not only is amazing to work with, but he's an all around great guy! He answered all my questions & walked me through the entire process. Duck, their GM David, service & everyone else in the dealership have been awesome & very helpful! I highly recommend taking a trip to Shottenkirk for your next vehicle purchase!
The car buying experience we had at Shottenkirk was very easy. Our salesman Scott "Duck" Williams listened to what I wanted and was extremely helpful in getting the exact truck wanted. Will definitely be calling Duck whenever we need another vehicle. #teamduck!
Scott “Duck” Willams is the man!! We bought 2 vehicle‘s from him recently. ￼Take it from me I’ve bought several new and used cars from Duck and he always does a great job. So if you in the market go see Duck at Shottenkirk CDJR in Canton Ga. Shottenkirk CDJR probably has more inventory than anyone right now so go see Duck!!!!
Don Gatlin “Bear” has Outstanding service! I am Very happy with the purchase of my car. I have purchased a few vehicles from here over the years and they have all been reliable. (Bear)is helpful and answered my questions! (Bear) was extremely helpful in explaining the process. He answered all my annoying questions and worked together to make the best deal possible. Bear is Very genuine and passionate about their work. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. Nevertheless I will return you ...
We had a great experience with Andrew, Cooper, and Cade. All three helped me build my dream Jeep in the new Tuscadero Pink, and kept me informed throughout the entire process. They made it so easy to get exactly what I wanted, and I’m happy to be part of the Shottenkirk (and Jeep) family ✌🏻
Joey, the service manager went over and above to make sure I was happy and taken care of with a loaner vehicle while mine was being worked on. Much appreciated!
Friendly,knowledgeable and upfront pricing and explaining what was done and why
They have great customer service they really take care of their customers
Great results after a misfortunate event! Thanks to Sales team and the service team! Joey ( The Srvc Mgr), Ms. Susan, Duck and Bear have been great.
Friendly staff, worked very hard to get me the vehicle that I wanted. Would do business here again.
I bought a Truck from CarMax off a two year lease. This truck had an intermittent starting problem that nobody could diagnose. I finally took it to this Dealer and the Service was amazing!!!!
The staff is very friendly and very helpful they make you feel comfortable and they were very nice to deal with
I highly recommend these professionals to anyone. There can do and willing to serve their customers is impeccable!
Service was completed in a timely fashion and Steve, the Service Rep kept me apprised of the progress along the way.
Was great experience took care of me in every way love the vehicle they sold me
That is why I have Purchase two vehicles. The service is excellent and the service is great.
Muy amables y están con la disponibilidad de ayudar cuando lo necesite . Gracias muy amables
vern nice people to deal with especially amy shook very high regards for her and the whole crew that help put me in the truck
Great dealership and people! Takes me about an hour to get there with a dealership 10 minutes away from my house. Worth to drive to ensure service is done correctly. They also have great respect and camaraderie with their customers. Have never had a single complaint with their sales or service department.
Very good service from salesman to finance . Very easy to work with . Everyone was helpful
Love this dealership and their service department is top notch. I would highly recommend them!
Knowledgeable, thorough, large selection of inventory!
Service staff was extremely helpful with selecting leveling kit compatible with model. Very nice dealership
My Service Advisor Steve.was outstanding, helpful, polite, accommodating. Service performed was good. I would recommend the dealership.
With the emergence of Corona Virus and increased number of deaths and reported cases of victims, it is advised to stay at home with your loved ones in other to survive this deadly virus but one has to go to work in other to earn money to buy food for the family..Unfortunately businesses are closing down due to this virus making it even more difficult to get money for those that totally depend on salary. You don?t have to put yourself and family in danger by exposing yourself to this virus by going to work daily when you ...
Just got an oil change. Everything good except price 84 bucks after 10% military discount. It was full synthetic. But that's high. Especially when you buy bulk oils and probably cost chrysler a buck a quart.
Shottenkirk service Team, September 2 2021 Was my first visit to Shottenkirk for a oil change in my 2018 Jeep. I called ahead & talked with Ryan about getting an appointment at 2pm. Ryan assure me I didn't need appointment. It was 4:30 before I was able to get there. The bays were all full & place was packed people getting ready for jeepfest. I was Meet as soon as I pulled in the lot at my Jeep, then in walked in the service office. Ryan Welcomed me in saying I spoke with you Eric on the phone correct? Ryan handled everything then ...
Everyone at this dealership could not have been more pleasant. What I thought was going to be a stressful situation… Ended up being a wonderful experience. I would highly recommend this dealership and especially Scott Trail.
Highly recommend this dealership! Kylea coston was super awesome!
Cade Foster was amazing! He spent hours helping us & he didn't stop until he got us a Jeep! Finance people were great to work with & we will be referring people! 🙏💜😂
Took a little while to get the deal done, but in the end Brandon Wilson and his team were able to get me the truck I wanted at a price my wife could live with. Thanks Brandon!
Having had such a poor experience at a dealer in chamblee, I had very low expectations, however your service department did an excellent job by communicating the process, keeping me informed of the status and providing a quality outcome to the service appt .
Great team. Bought last three cars here. And they've done all the service on those cars. All without any problems.
My oil change was completed in a timely manner. The staff was friendly and the the waiting area was very clean.
Great service and very professional. I went in and alittle bit after i didn’t think i was going to be able to get a car. Don Zorn is literally the best! He spent hours trying to find the best fit for me. I feel like he went out of his way and i truly appreciate him! Albert was amazing as well. They both made sure i would be comfortable with what i was getting!
Found the vehicle online they were very good about connecting me with the vehicle and we were able to close on the vehicle about a week and a half later everybody was wonderful
Great service and excellent customer service. Very professional and kept us updated on status of the vehicle. Wouldn’t take our cars to any other dealer.
This is the best Dealership in Ga ! This is the second vehicle I have purchased from them in the last two years and also the second vehicle I have purchased from Scott(Duck) . If you need a Truck Jeep or anything they sell see Duck! Great dealership!
Andrew was an amazing salesman! He was so much fun to work with! Harvey went out of his way to get the best financing as well! Definitely recommend!
They ALL was friendly. Brandon and Albert was Awesome. Great jobs guys. Albert went beyond level to get us approved. We really appreciated them both.
Don Zorn and I have worked together for years! Don is hands-down one of the most compassionate honest car salesman you will ever find!
Don Zorn…he’ll take care of you!
The staff was very friendly and helpful. I especially like the salesman that worked with me.Scott was patient and did his best to find the vehicle that fit my needs. Should I ever need another car, I would definitely return to Shottenkirk’s dealership.
Go see THE BIG TALL BALD GUY!AKA BIG COUNTRY! He cares about his customers even after the deal is done!
They got me in quickly and out in one day where other dealers were booking me out almost 2 weeks. Everyone was very nice and make sure I got helped quickly
Overall was good but due to the short staff it took longer than expected 2 hours for an oil change is a little much. Should have taken no longer than 30 minutes .
Trustworthy! And delivers as promised. Waiting area was clean and comfortable.. Brett,, tech I worked with was a pleasure to work with.. Would recommend to everyone.